For Agents that have the Blocks Online Ticketing module, we have updated the Notifications and emails function sent to system Users. In the User Workbench screen if you have any Ticket messages that are relevant to you as the User then the Notifications icon as highlighted will show a red number, indicating how many messages…

We have released a new Dashboard which we hope will add value to our users. Previously you would log into the Blocks Online Workbench and view the list of blocks. This time, in addition to the blocks, the new Dashboard includes ‘widgets’ on the right-hand side of the screen which display summary information about notifications…

Wow, today marks the 5TH ANNIVERSARY OF BLOCKS ONLINE. It was back on 20th September 2013 that Blocks Online was launched ….. however, this was not beginning of our story. A few of us had spent several years prior to Blocks Online developing our property management software. We saw an opportunity to take the software…

Blocks Online has a Bulk Import Receipts processing facility which allows for receipt transactions, which have been extracted from an online banking system, to be loaded directly into the system, removing the need for the manual keying of receipts. The Import Receipts function allows receipts from a banking system to be loaded directly into Blocks Online,…

The Blocks Online Leaseholder Portal allows managing agents to give their Leaseholders, and other property owners, online access to key information and tools relating to the running of their property. The key features available to Leaseholders are: Home My account Noticeboard Report a problem Documents My preferences Home  Agent contact details, a ‘what to do…

Blocks Online provides a number of reports to support staff with the management of all blocks loaded into the system. The system has various reports in both the Workbench and Block Area. The Workbench reports run across all blocks whereas the Block Area reports run for one specific block. Below are some examples of the reports…

When you use a browser, like Google Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites. This is useful when new changes are implemented on our system. The new changes need to overwrite the existing cache and therefore it is…

Setting up a Supplier To record expenditure in Blocks Online (via Supplier Invoices) you need to set-up your Suppliers: Access via the menu option: Agent Management -> Agent Suppliers Enter the name of the supplier and the default service that they provide along with any other information you wish to record for the supplier. Allocating…

As you are probably aware the General Data Protection Regulation (GDPR) goes into effect on 25th May 2018. As part of compliance with the regulation we have updated the following: BOL Privacy Policy – this is Blocks Online Limited’s privacy policy. There is a link to the BOL Privacy Policy on our website and this also appears as…

As part of our commitment to continuous improvement we’ve updated our online Help and Support functionality. By clicking on either of the ‘Help / Support’ buttons  on the menu bar at the top right or bottom of the Agent Workbench screen a new window will open to the Blocks Online Support Portal Here you can…