Blocks Online News

BLOCK MANAGEMENT LEASEHOLDER PORTAL TICKETING CREDIT CONTROL AND MORE… Blocks Online Leaseholder Portal The Blocks Online Leaseholder Portal as part of our block management software allows managing agents to give their Leaseholders, and other property owners, online access to key information and tools relating to the running of their property. The key features available to…

Workbench Reports Blocks Online provides a number of reports to support staff with the management of all blocks loaded into the system. The system has various reports in both the Workbench and Block Area. The Workbench reports run across all blocks whereas the Block Area reports run for one specific block. Below are some examples of…

How To Clear Your Browser Cache When you use a browser, like Google Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites. This is useful when new changes are implemented on our system. The new changes need to overwrite the…

Setting up a Supplier To record expenditure in Blocks Online with our block management software (via Supplier Invoices) you need to set-up your Suppliers: Access via the menu option: Agent Management -> Agent Suppliers Enter the name of the supplier and the default service that they provide along with any other information you wish to…

General Data Protection Regulation As you are probably aware the General Data Protection Regulation (GDPR) goes into effect on 25th May 2018. As part of compliance with the regulation we have updated the following: BOL Privacy Policy – this is Blocks Online Limited’s privacy policy. There is a link to the BOL Privacy Policy on our website and…

Help and Support functionality Update As part of our commitment to continuous improvement with our block management software, we’ve updated our online Help and Support functionality. By clicking on either of the ‘Help / Support’ buttons  on the menu bar at the top right or bottom of the Agent Workbench screen a new window will…

Health And Safety The Health & Safety area of the system has been redeveloped to provide significantly improved tracking and monitoring facilities. In the Block Area, H&S Requirements can be added for each area of a block that requires a H&S assessment e.g. H&S Risk Assessment, Asbestos Survey, Legionella Risk Assessment, Electrical Installation Condition Report.…

Quotation and Work Orders We are pleased to announce that we have released a significant new feature to our Ticket module in our block management software: Quotation Requests and Work Orders. From within a ticket you can now generate Quotation Requests and Work Orders.Blocks Online will use information from the ticket, along with standard templates,…

Tickets We are pleased to announce that the as part of our block management software, our mechanism for publishing tickets has been updated to provide greater control of your communication with leaseholders. No longer are tickets only Unpublished or Published …. There is now the facility to give each ticket its own unique Visibility. Tickets…

Dominic Jackson Appointed New Managing Director   To head up the next stage of Blocks Online’s growth with our block management software, Dominic Jackson has been appointed as its new Managing Director. Dominic has many years of experience in the IT marketplace both as a senior executive and also working as a consultant and in…