Leaseholder Portal

Leaseholder Portal

The Blocks Online Leaseholder Portal as part of our block management software allows managing agents to give their Leaseholders, and other property owners, online access to key information and tools relating to the running of their property. The key features available to Leaseholders are:
  • Home
  • My account
  • Noticeboard
  • Report a problem
  • Documents
  • My preferences


Agent contact details, a ‘what to do in case of emergency’ message and other agent messages

portal homepage

My Account

Online access to service charge and ground rent accounts

my account portal


A facility to make and receive posts as well as provide comments against the posts made by other property owners

portal noticeboard

Report a Problem

A facility to submit issues and problems to the agent. If the agent also has the Ticketing module then Leaseholders can view all problems that have been reported, the status of those problems and the Agent can publish updates on the actions they are taking

report a problem page


Access to any documents that the agent decides to publish

portal documents page

My Preferences

The ability to request email notification for a range of Blocks Online features e.g. email receipts whenever payments are made, email service charge demands, obtain email updates regarding works.

preferences portal page

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