Leaseholder Portal

    Leaseholder Portal

    The Blocks Online Leaseholder Portal as part of our block management software allows managing agents to give their Leaseholders, and other property owners, online access to key information and tools relating to the running of their property. The key features available to Leaseholders are:
    • Home
    • My account
    • Noticeboard
    • Report a problem
    • Documents
    • My preferences

    Home 

    Agent contact details, a ‘what to do in case of emergency’ message and other agent messages

    Leaseholder Portal - Home

    My Account

    Online access to service charge and ground rent accounts

    Leaseholder Portal - My Account

    Noticeboard

    A facility to make and receive posts as well as provide comments against the posts made by other property owners

    Leaseholder Portal - Noticeboard

    Report a Problem

    A facility to submit issues and problems to the agent. If the agent also has the Ticketing module then Leaseholders can view all problems that have been reported, the status of those problems and the Agent can publish updates on the actions they are taking

    Leaseholder Portal - Report a Problem

    Documents

    Access to any documents that the agent decides to publish

    Leaseholder Portal - Documents

    My Preferences

    The ability to request email notification for a range of Blocks Online features e.g. email receipts whenever payments are made, email service charge demands, obtain email updates regarding works.

    Leaseholder Portal - My Preferences
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